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The Intelligent Support. Eleva.

Redefine your customer service with Eleva. It's time to sit back, relax, and watch your satisfaction ratings soar!

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The Future of Customer Service

How Eleva works

Eleva’s intuitive interface, smart routing, and automated responses combine to significantly improve your customer service efficiency.

Eleva’s intuitive interface, smart routing, and automated responses combine to significantly improve your customer service efficiency.

Join Eleva now!

1-Collaborate

Streamlined Ticketing System

Easy ticket management

Assign with one click

Smart notification system

Start collaborate

2-Support

AI-powered

Auto-Responses

Automated responses

Personalize the copy using AI

Speed the resolution process.

Learn more about AI

3-Measure

Performance Analytics

Insights measurement

Analytics tools

Personalized reports

Discover our tools for analytics

4-Collaborate

Collaborative Inbox

Centralized workspace

Easy sharing system

Integrated inbox

Get started with Eleva

Integrated with your favourite tools

Eleva works with many of the most used tools to make Customer Support easier.

Upgrade with Eleva

More than 10 features to elevate your customer service.

Explore all the features

  • Business Hours

    Prioritize queries based on business hours. Ensure urgent tickets are directed to available agents, even outside regular working hours

  • Smart Ticket Assignment

    Automate your ticket assignment process. Ensure every query reaches the right agent based on their expertise, improving first-time resolution rates.

  • Load Balancing

    Distribute tickets evenly among your team. Avoid agent burnout and ensure high-quality, timely responses to all customer queries

  • Business Hours

    Prioritize queries based on business hours. Ensure urgent tickets are directed to available agents, even outside regular working hours

  • Smart Ticket Assignment

    Automate your ticket assignment process. Ensure every query reaches the right agent based on their expertise, improving first-time resolution rates.

  • Load Balancing

    Distribute tickets evenly among your team. Avoid agent burnout and ensure high-quality, timely responses to all customer queries

  • Business Hours

    Prioritize queries based on business hours. Ensure urgent tickets are directed to available agents, even outside regular working hours

  • Smart Ticket Assignment

    Automate your ticket assignment process. Ensure every query reaches the right agent based on their expertise, improving first-time resolution rates.

  • Load Balancing

    Distribute tickets evenly among your team. Avoid agent burnout and ensure high-quality, timely responses to all customer queries

  • Business Hours

    Prioritize queries based on business hours. Ensure urgent tickets are directed to available agents, even outside regular working hours

  • Smart Ticket Assignment

    Automate your ticket assignment process. Ensure every query reaches the right agent based on their expertise, improving first-time resolution rates.

  • Load Balancing

    Distribute tickets evenly among your team. Avoid agent burnout and ensure high-quality, timely responses to all customer queries

Made for everyone

Empower your customers with a knowledge base for self-resolution,

reducing support load.

Small Business

Medium Companies

Enterprise

Ticketing System

Collaborative Inbox

Performance Analysis

AI-powered Auto-response

Pro

“Eleva's performance analytics have provided us with the insights we need to continually improve our support service. The data-driven approach helps us identify gaps and implement changes effectively.”

Anna P., Operations Manager, StartEco

Made for everyone

Empower your customers with a knowledge base for self-resolution,

reducing support load.

Small Business

Medium Companies

Enterprise

Ticketing System

Collaborative Inbox

Performance Analysis

AI-powered Auto-response

Pro

“Eleva's performance analytics have provided us with the insights we need to continually improve our support service. The data-driven approach helps us identify gaps and implement changes effectively.”

Anna P., Operations Manager, StartEco

Made for everyone

Empower your customers with a knowledge base for self-resolution,

reducing support load.

Small Business

Medium Companies

Enterprise

Ticketing System

Collaborative Inbox

Performance Analysis

AI-powered Auto-response

Pro

“Eleva's performance analytics have provided us with the insights we need to continually improve our support service. The data-driven approach helps us identify gaps and implement changes effectively.”

Anna P., Operations Manager, StartEco

News from Eleva

News

Integration Strategies for Streamlined Customer Support

Find out how seamless integration can boost your customer support efficiency.

Apr 12, 2023

News

Customer Support: Key Features to Look For

Explore the must-have features of a future-proof customer support platform.

Apr 12, 2023

Inside Eleva

Inclusivity in Eleva’s workspace

We want to build great software, but more than that, we want to build a great company, an inclusive workplace where all people are able to create, lead, innovate, and thrive.

Jan 12, 2022

Get started with Eleva

Sign up for free

Unlimited members

Unlimited tickets

Custom AI responses

Get started with Eleva

Sign up for free

Unlimited members

Unlimited tickets

Custom AI responses

Get started with Eleva

Sign up for free

Unlimited members

Unlimited tickets

Custom AI responses