Elevate your Customer Support
Never miss a beat with Eleva’s Intelligent Routing. Automate your ticket assignment and ensure every customer query gets the attention it deserves from the most suited agent.
Prices shown are exclusive of any applicable sales taxes such as VAT.
Subscriptions to the Pro plan renew automatically at the end of each billing cycle unless duly terminated, at which point we’ll charge the credit card in your account.
Adopted by great teams around the world
Frequently asked questions
Do you have monthly andyearly billing options?
Yes, you can pay either monthly oryearly. If you choose to purchase anannual plan, you’ll receive adiscounted price for each member.
What happens if I remove members from a Eleva Pro workspace?
If you’re on a monthly plan, you’ll be charged immediately when you add new users. If you’re on an annual plan, you’ll be charged at the next monthly checkpoint for the year counting from the purchase date. Changes to the annual plan will be charged once per month max — so if you add multiple users throughout the month you will only be charged for changes once during the monthly checkpoint.
How do subscriptions work?
Eleva subscriptions auto-renew at the end of each billing period (either monthly or yearly), and apply to a single workspace. When you add a member, you’ll pay for this member from the moment they join the workspace, unless they fill an empty seat. When you remove a member from your workspace, they vacate their paid seat. You can fill an empty seat free of charge by adding a new member. If you don’t fill an empty seat by the end of the billing period, the subscription renews with the quantity of occupied seats.
Is there a time limit on the Starter plan?
No — you and your team can use the Starter plan for as long as you want.
What happens if I remove members from a Eleva Pro workspace?
When you remove members, they vacate their paid seat. You can fill an empty seat free of charge by adding a new member. If you don’t fill an empty seat by the end of the billing period, the subscription renews at the quantity of occupied seats.
Do I need to pay for guests?
No, the guest role is available on all plans. You can invite an unlimited number of guests for free.
